Technical Support

877 - BIG FANS toll free. Monday - Friday 8am - 5pm EST (GMT -5)

Interested in buying a fan?

Use the Contact Us form to talk with a Big Fan Expert.

Already own a fan?

Fill out the form below as fully as possible and a Technical Support rep will get in touch with you right away.

Big Ass Fans is dedicated to serving our customers. That is why we have a full staff of knowledgeable fan experts to handle any and all of your installation and troubleshooting questions. Our home-grown technical support department has over 36 years combined experience with our customers and their fans. Their expertise includes:

  • Service and warranty issues
  • Product troubleshooting
  • Dairy and equine issues
  • Single and three phase controllers

Fill out the form below as completely as possible and someone from our customer service staff will contact you.

*required field

  • * Name

  • I am the:

  • Name of Facility

  • * Country

  • * Address

  • * City

  • * State

  • * Zipcode

  • * Phone Number

  • Best time to call (GMT)

  • * Email Address

  • Invoice Number

  • Approx. Purchase Date

  • Fan Model

  • Drawing Number ?

  • Build Date ?

  • Control Serial number ?

  • How can we help you?