Kudos and Complaints
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I was attracted to the add in this past month Dwell magazine. I hate shopping therefore the internet is great. Very, Very, hard to shop for your fan! I want to see what selections and prices are before speaking to someone. Your used car sales technique is less than desirable. If you have a great product then show it!
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I agree, I won't even look at anything with a price. in todays world, we all want to know price, if it close to our idea of pricing we would be interested, but with nothing to go on, most folks just move on
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Come on guys , pricing please !
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I will also look elsewhere for fans. I really don't understand why pricing isn't available on the website. Scanning through comments has shown to me that this is your niumber one complaint. Doesn't seem to be a very good policy. Some of us do like the point and click way of buying.
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I'm a little disappointed there is no sizing or selection guide. You cannot select your own fan for space planning purposes. As an engineer I would prefer to do a preliminary selection myself and finalize with a salesman after I know the project and design is a go ahead.
Big Ass Fans:Thanks for the input. We really do take what you say seriously. We are currently considering ways of offering something like you requested. Typically, there are numerous variables that can affect fan placement and size, such as floor and ceiling obstructions and occupancy. Generalizing this without sending someone down the wrong road can be tricky. We'll do our best to offer something useful. |
