Product Warranties

Have a problem? Don’t worry. We’ll cover your ass.

Our warranties are simply unrivaled, ensuring it’s never a headache in the rare case that a Big Ass Fan® or Big Ass Light™ fixture needs servicing. Our industry-leading warranties, such as our 15-year non-prorated warranty for the Powerfoil®X3.0 or 7-year bumper-to-bumper warranty for Big Ass Light LED fixtures, guarantee each product we ship will live a long and happy life. What does having a non-prorated warranty mean? Simply put, for the entirety of the warranty you’ll receive full protection and will only incur labor cost if your Big Ass® needs servicing on-site after the first year of use.

Because Big Ass Solutions® manufactures its products and sells direct, there are no middlemen when something goes wrong. That makes life stress-free for you, as you find the right person on the first call. And Big Ass Solutions’ customer service is handled right at headquarters in Lexington, Kentucky, by a team that works alongside the engineers who develop the products. The company’s network of certified technicians is always on standby, ensuring a quick and effective response. You just can’t beat that.

Give us a call, kick up your feet and we’ll take care of the rest.

AirGo®

Inside U.S.A. and Canada

Industrial Warranty
Commercial Warranty

Outside U.S.A. and Canada

International Warranty

BACnet & LonWorks

Inside U.S.A. and Canada

General Warranty

Outside U.S.A and Canada

-N/A-

BAFWorks®

Inside U.S.A. and Canada

BAFWorks Warranty

Outside U.S.A. and Canada

-N/A-

Black Jack®

Inside U.S.A. and Canada

Industrial Warranty
Commercial Warranty

Outside U.S.A. and Canada

-N/A-

Basic 6®

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Big Ass Light™ High Bay LED

Inside U.S.A. and Canada

General Warranty

Outside U.S.A. and Canada

-N/A-

Big Ass Light™ Low Bay LED

Inside U.S.A. and Canada

General Warranty

Outside U.S.A. and Canada

-N/A-

Dewtect

Inside U.S.A. and Canada

Dewtect Warranty

Outside U.S.A. and Canada

-N/A-

Element

Inside U.S.A. and Canada

Commercial Warranty

Outside U.S.A. and Canada

International Warranty

Essence®

Inside U.S.A. and Canada

Commercial Warranty
Residential Warranty

Outside U.S.A. and Canada

International Warranty

Haiku® Home Garage Light

Inside U.S.A. and Canada

Garage Light Warranty

Outside U.S.A. and Canada

-N/A-

Isis®

Inside U.S.A. and Canada

Industrial Warranty
Commercial Warranty

Outside U.S.A. and Canada

International Warranty

Mister Accessory

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

-N/A-

Oscillator Accessory

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

-N/A-

Pivot

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Pivot 180

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Powerfoil®X3.0

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Powerfoil®8

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

ShopFan

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Sweat Bee®

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty

Yellow Jacket®

Inside U.S.A. and Canada

Industrial Warranty

Outside U.S.A. and Canada

International Warranty