Technical Support

1-859-233-1271 toll free. Monday – Friday 8am – 5pm EST (GMT -5)

Interested in buying a fan?

Use the Contact Us form to talk with a Big Fan Expert.

Already own a fan?

Fill out the form below as fully as possible and a Technical Support rep will get in touch with you right away. Big Ass Fans is dedicated to serving our customers. That is why we have a full staff of knowledgeable fan experts to handle any and all of your installation and troubleshooting questions. Our home-grown technical support department has over 36 years combined experience with our customers and their fans. Their expertise includes:

  • Service and warranty issues
  • Product troubleshooting
  • Dairy and equine issues
  • Single and three phase controllers

Fill out the form below as completely as possible and someone from our Technical Support staff will contact you.

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  • *Name

  • I am the:

  • Name of Facility

  • *Country

  • *Address

  • *City

  • *State

  • *Zipcode

  • *Phone Number

  • Best time to call (GMT)

  • *Email Address

  • Invoice Number

  • Approx. Purchase Date

  • Fan Model

  • Drawing Number

  • Build Date

  • Control Serial number

  • How can we help you?

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Patents: 6,244,821; 6,589,016; 6,817,835; 6,939,108; 7,252,478; 7,284,960; D587,799; D607,988; D612,476; D614,757 and other patents pending.