Big Ass Fans’ Response to COVID-19

Big Ass Fans is committed to the health and safety of our employees, customers, and communities. As a socially conscious and responsible organization, we’ve implemented preventative measures and new policies to meet the following goals:

  • Promote best practices with regard to hygiene and workplace cleanliness
  • Strengthen our business continuity so we can better serve customers
  • Lessen the burden on our healthcare system and shared resources

For Our Customers and Communities

Local Impact

Following the outbreak of this virus, Big Ass Fans took immediate measures to serve our community.

  1. Company leadership spearheaded an April 21 call with Governor Andy Beshear and Central Kentucky manufacturing companies to work through Kentucky’s “Healthy at Work” procedures and guidelines to safely reopen the sector.
  2. We joined leaders across multiple industries as part of Lexington Mayor Linda Gorton’s COVID-19 Economic Response Committee to develop new rules and guidelines for safely reopening local businesses.
  3. We worked with fellow Lexington-based international companies Lexmark and Tempur-Sealy to source, manufacture, and distribute several thousand face shields to area hospitals and frontline workers.

Changes Made to Daily Activities

  • We announced a voluntary, two-week warm shutdown beginning March 27, 2020, to respectfully do our part to observe the spirit and intent of Governor Beshear’s executive order
  • Prior to returning to work, we provided employees with educational resources on social distancing practices, OSHA and CDC information on Individual Risk Exposure, and FAQs about the internal actions taken
  • We granted employees an additional week of PTO to alleviate the immediate impact of the pandemic
  • We are providing employees with 24/7 telehealth access to board-certified physicians through Anthem and reinforcing awareness of Employee Assistance Programs to support mental health
  • We altered our production lines to promote social distancing and added partitions where distance could not be easily maintained
  • We staggered employees’ breaks and lunch schedules to encourage continued social distancing
  • We split employees into teams and pushed several teams to remote status in order to limit office headcount
  • We suspended catering services and communal food areas
  • We instituted an open-door policy for all internal doors to reduce the number of frequently touched surfaces
  • We limited meetings to teleconferencing or a 10-person maximum per conference room
  • We provided one face mask per employee to use and launder for their individual reuse
  • We instituted a no-visitor policy at any Big Ass Fans building without senior executive written approval and communication to the EHS manager with strict guidelines for any approved visitors
  • We are requiring any business travel to be pre-approved by a senior executive

Cleaning Policies

  • We instituted an enhanced, rigorous cleaning regimen for all desks, workspaces, and common areas across all facilities
  • We required all common areas and surfaces to be cleaned twice a day at minimum, with high-traffic areas receiving a bi-weekly professional deep cleaning
  • We provided hand sanitizer and sanitizing wipes near production lines, desks, workspaces, and other commonly touched surfaces

Return to Office (Effective May 11)

  • We are requiring employees’ self-attestation of daily temperature checks along with logging and audit procedures
  • Employees and approved guests must wear a face mask/covering in compliance with government regulations
  • Office employees are requested to keep their desktops as clear as possible to assist in sanitation efforts
  • Employees should self-police their health and stay home if ill
  • We provided instructions on proper use of PPE with an internal team assigned to monitor and ensure PPE availability in all buildings
  • Employees should continue to respect social distancing guidelines, including limiting attendance at meetings and using virtual meeting technologies when possible

Customer/Supplier Meetings

  • All non-essential/non-pre-approved travel by Big Ass Fans employees is prohibited
  • Outside visitors are limited to essential customer/supplier meetings and must be pre-approved by a senior executive
  • Big Ass Fans team members are instructed to use telepresence as the preferred method of communication

Remote Workforce: Field Solutions Representatives, etc.

  • Employees should follow all state, local, and individual company directives during any visit to a prospective or current customer
  • Employees should contact the EHS Manager for assistance or questions relating to PPE use and availability
  • All non-essential/non-pre-approved travel by Big Ass Fans employees is prohibited
Steps to take if a coworker becomes ill with COVID-19 symptoms or reports exposure to coronavirus:
  • Immediately isolate the employee, ask them to depart the office to seek testing, and notify HR
  • Instruct the employee to remain in contact with HR and advise of any changes in health condition or any COVID-19 testing/results
  • If the illness results in a body temperature of 100.4 °F (38 °C) or above, the employee may not return to office until cleared by a physician
  • Deploy the Clean Living team to sanitize the employee’s workstation and surrounding frequent touch points (restrooms, printers, etc.) with proper PPE measures in place
  • Advise employees in the vicinity (12-foot radius) about potential exposure and instruct them to watch for any COVID-19 symptoms
  • Advise HR immediately if an employee does not return to work due to one of the FFCRA’s approved reasons for absence