Go to www.bigassfans.com/order-status to check on your order. You’ll need your order number and the email used when the order was placed, whether online or over the phone.
Our Customer Service team is in the office ready to help during the following hours (all times are in EST).
Monday – Friday 7:30 AM - 9:00 PM EST
Saturday 10 AM – 6 PM EST
Give us a call using the phone numbers below.
Give us some info and we'll call you back in a few minutes.
We'll call you back during the hours of Mon-Fri: 7:30am - 6:00pm EST.