For a limited time, get up to 20% off Big Ass High Bay LEDs in the DIY store. Shop Now!

Product Warranties

Have a problem? Don’t worry. We’ll cover your ass.

Our warranties are simply unrivaled, ensuring it’s never a headache in the rare case that a Big Ass Fan® or Big Ass Light™ fixture needs servicing. Our industry-leading warranties, such as our 15-year non-prorated warranty for the Powerfoil®X3.0 or 7-year bumper-to-bumper warranty for Big Ass Light LED fixtures, guarantee each product we ship will live a long and happy life. What does having a non-prorated warranty mean? Simply put, for the entirety of the warranty you’ll receive full protection and will only incur labor cost if your Big Ass® needs servicing on-site after the first year of use.

Because Big Ass Solutions® manufactures its products and sells direct, there are no middlemen when something goes wrong. That makes life stress-free for you, as you find the right person on the first call. And Big Ass Solutions’ customer service is handled right at headquarters in Lexington, Kentucky, by a team that works alongside the engineers who develop the products. The company’s network of certified technicians is always on standby, ensuring a quick and effective response. You just can’t beat that.

Give us a call, kick up your feet and we’ll take care of the rest.

AirGo
Industrial Warranty
Commercial Warranty

International Warranty
BACNET & LONWORKS
General Warranty

-N/A-
BAFWorks®
Controls Warranty

-N/A-
Black Jack®
Industrial Warranty
Commercial Warranty

International Warranty
Basic 6®
Industrial Warranty

International Warranty
Big Ass Light High Bay LED
General Warranty

International Warranty
Big Ass Light Low Bay LED
General Warranty

International Warranty
Dewtect
Controls Warranty

-N/A-
Element
Commercial Warranty

International Warranty
Essence®
Commercial Warranty
Residential Warranty

International Warranty
Isis®
Industrial Warranty
Commercial Warranty

International Warranty
Mister Accessory
Industrial Warranty

-N/A-
Oscillator Accessory
Industrial Warranty

-N/A-
Pivot
Industrial Warranty

International Warranty
Pivot 180
Industrial Warranty

International Warranty
Powerfoil®X3.0
Industrial Warranty

International Warranty
Powerfoil®8
Industrial Warranty

International Warranty
ShopFan
Industrial Warranty

International Warranty
Sweat Bee®
Industrial Warranty

International Warranty
Yellow Jacket®
Industrial Warranty

International Warranty
 
For Haiku® Home warranty information, please visit https://resources.haikuhome.com/help.