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I have a new router, or my Wi-Fi network name or password has changed, and now I can’t control my fan.

If your Wi-Fi SSID (network name) or password has changed, or if you have a new router, your Haiku fan won’t be able to communicate with your router. To get them working together again, try the following:

  1. Reset your Haiku fan’s network settings using the instructions here.
  2. Tap , and then tap Add a Product.
  3. Follow the on-screen prompts to connect your fan to the new Wi-Fi router. Make sure you know your new Wi-Fi SSID (network name) and password. For a more detailed look at the setup process, see How do I control my fan using my phone or tablet?
This applies to these products: Haiku Haiku I Series Haiku L

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