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I’m trying to connect my Haiku product to my Wi-Fi network, but I don’t see my network in the Haiku app.

  • Make sure your network is password protected.* 
  • Make sure your network is compatible with 802.11 b/g/n. To confirm your network is compatible with 802.11 b/g/n, check your router settings or contact your router manufacturer.
  • Make sure your network’s SSID is not hidden.
  • Make sure your network is broadcasting in 2.4 GHz. 5 GHz networks are not supported and will not be displayed.

*WEP and open networks are not supported.

This applies to these products: Haiku Haiku I Series Haiku L Haiku Light

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